Here is the first installment.
Back in August (2012), we decided to bite the big bullet and upgrade our computer system. For those you hadn't been to see us before then, we had been working on a DOS based program, including outdated computers, that was put into place when we first opened back in November of 1993. I'd say it was it was about time for some new equipment and software!
Now, even a few months later, we are STILL working bugs out of the system. There have been a few problems associated with this new fangled thing, but, for the most part, the upgrade has been great! We have better security, all of our information is in the same place, and the computers now have applications which make our lives so much easier.
That being said, we sill appreciate when our customers understand that we are learning a new system; new in the grand scheme of things.
On the lighter side of things:
We have started our Facebook page, gotten a Twitter feed up and running, AND we have this new, pretty website for everyone to look at! Progress is being made after 19 years!
We also have an Ebay store that we're trying to use to move some of our more obscure items: like a metal detector or high-end cameras. We post new items weekly and are willing to work with our buyers so that everyone is happy. Employing the same mindset online as we have in-store for the entire time we've been operating.
Feel free to always contact us with questions, comments, and/or concerns. Soon, we are going to get a poll up and running, asking you, our customers, what YOU would like to see on sale each month. Birthstones, holiday pieces, tools, jewelry, CDs, DVDs: the list goes on! Let us know.
Until next time,
Hi there, I am the Assistant Manager here at Community Pawn. I'm also the owners' daughter. I'll be posting on a regular basis (I'm gonna try!) to try to keep everyone up to date on some of the things going on in our store. Happy reading!